Terms and Conditions
Welcome to Urban Cab, your trusted platform for convenient and reliable car booking services. Please review the following terms carefully as they govern your use of our website and services.
1. Acceptance of Terms
By accessing and using the Urban Cab website, you agree to comply with these terms and conditions. If you do not agree, kindly refrain from using our services.
2. Services Provided
Urban Cab facilitates booking for various purposes, including daily commutes, airport transfers, and special events. We aim to ensure a seamless booking experience, prioritizing safety, comfort, and affordability.
3. User Responsibilities
Users are responsible for providing accurate and complete information during the booking process. Misrepresentation may result in booking cancellation.
4. Booking and Cancellation Policy
A 25% advance payment is required at booking. The remaining amount must be paid before or on the day of travel. Bookings are non-refundable if canceled by the user. In the event Urban Cab cancels, a full refund will be provided.
Note: We are not responsible if ride is canceled due to unavoidable circumstances or any inconvenience caused.
5. Modifications to Terms
We reserve the right to update or modify these terms at any time. Changes will take effect immediately upon posting on our website. Continued use after changes implies acceptance.
6. Contact Us
For questions or concerns, please reach out to us at support@urbancabs.in or call us at +91 8409577556. We are here to assist you.