Privacy Policy

1. Information We Collect

We collect information to provide better services to all our users. The data we collect includes:

• Account Information: Name, email, phone number, and physical address provided during sign-up.
• Location Data: Precise or approximate location data from your mobile device to facilitate the pick-up and drop-off process.
• Transaction Information: Details of the rides you take, including date, time, distance, and amount charged.

2. Use of Your Information

We use the data we collect for the following purposes:

• Service Provision: To create and manage your account, process payments, and connect you with drivers.
• Safety & Security: To verify accounts and monitor the safety of rides.
• Customer Support: To investigate and resolve your concerns.
• Communications: To send you updates, security alerts, and administrative messages.

3. Sharing of Your Information

We respect your privacy. We do not sell your personal data. We may share your data in the following circumstances:

With Drivers: To enable the ride, we share your first name and pickup location with the driver.

Legal Requirements: We may disclose your information if required by law or to protect the safety of Urban Cab, its users, or the public.

4. Security of Your Information

All user data is stored securely in the Urban Data Store. We employ industry-standard encryption protocols (SSL/TLS) to protect data during transmission and storage. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

5. Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it. You have the right to request the deletion of your account and data at any time by contacting our support team.

6. Contact Us

If you have specific questions about this Privacy Policy, you can contact our Data Protection Officer: